Welcome to Fresspick! By accessing or using our website, you agree to be bound by the following Terms and Conditions. These terms govern your use of our services and purchases of windbell products. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Fresspick website, creating an account, or placing an order, you agree to comply with these Terms and Conditions in full. If you do not agree, please do not use our website.

2. Eligibility

To use this website and place orders, you must be at least 18 years old or have the involvement of a parent or legal guardian. By using Fresspick, you confirm that you meet this requirement.

3. User Rights and Responsibilities

As a user of Fresspick, you agree to:

  • Provide accurate and complete personal, shipping, and payment information when placing orders.

  • Use the website for lawful purposes only, and refrain from:

    • Submitting false or fraudulent orders.

    • Uploading or spreading malware or malicious code.

    • Disrupting or interfering with the site’s functionality or security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at [email protected] if you suspect any unauthorized use.

4. Product Information and Pricing

We make every effort to provide accurate descriptions, images, and pricing for our windbell products. However, Fresspick reserves the right to:

  • Change product prices or information at any time without prior notice.

  • Correct any typographical errors, inaccuracies, or omissions.

All product prices include applicable VAT (if any) but exclude shipping fees unless otherwise stated.

5. Orders and Payments

  • All orders are subject to availability and confirmation by Fresspick.

  • Accepted payment methods include:

    • Cash on Delivery (COD)

    • Bank Transfer

  • By placing an order, you agree to provide valid payment information and accept responsibility for the transaction.

We reserve the right to refuse or cancel any order if payment is not completed or suspected of fraud.

6. Shipping and Delivery

Please refer to our Shipping Policy for full details about delivery areas, courier services, shipping fees, delivery timeframes, and handling of failed or delayed deliveries.

7. Returns and Refunds

Our Refund and Returns Policy outlines your rights and our procedures for returning items, requesting refunds, or handling defective or incorrect products. We aim to offer a hassle-free experience for all valid return requests.

8. Intellectual Property

All content on Fresspick – including images, designs, logos, text, and product information – is owned by Fresspick and protected by Vietnamese intellectual property law. You may not reproduce, copy, or distribute any content without our written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Fresspick shall not be held liable for:

  • Any indirect, incidental, or consequential damages, including lost profits or data.

  • Delays, disruptions, or failures in delivery due to events beyond our control (e.g., natural disasters, courier delays, system failures).

  • User misuse of the website or products.

Our liability for any direct damages shall not exceed the total value of the order in question.

10. Disclaimers

  • We do not guarantee that the website will be free from errors or interruptions.

  • Product images are for illustrative purposes only; actual colors or details may differ slightly.

  • We reserve the right to cancel or refuse service to any user who violates these terms.

11. Modifications to Terms

Fresspick may update these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on this page. We encourage users to check this section regularly.

12. Governing Law

These terms are governed by the laws of the Socialist Republic of Vietnam. Any disputes will be handled by the competent courts within Vietnam.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact:

📞 Phone: (+84) 913 480 035
📧 Email: [email protected]

Thank you for visiting Fresspick and for choosing our windbell products. We are committed to offering you quality service and a safe, enjoyable shopping experience.