At Fresspick, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop on our website, ensuring a safe and trustworthy experience for all windbell enthusiasts in Vietnam.

1. Personal Information We Collect

When you interact with Fresspick, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Order details and preferences regarding windbell products

2. When We Collect Your Information

We collect your information when you:

  • Create an account on Fresspick

  • Place an order for windbell products

  • Fill out contact or support forms

  • Subscribe to newsletters, promotions, or updates

3. How We Use Your Information

Your information is used to:

  • Process and deliver your windbell orders efficiently

  • Enhance your shopping experience on Fresspick

  • Send you promotional offers and updates about new windbell products

  • Provide prompt customer support

  • Protect against fraud and secure your data

4. How We Protect Your Data

At Fresspick, we take data security seriously by:

  • Conducting regular security vulnerability scans

  • Using SSL encryption to safeguard your data during transmission

  • Employing anti-malware software to protect our systems

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember your shopping cart items

  • Personalize your shopping experience based on preferences

  • Collect analytical data to improve our website’s performance

You can disable cookies in your browser settings, but some features of Fresspick may not function correctly without them.

6. Sharing Information with Third Parties

Fresspick does not sell, trade, or share your personal data with third parties for marketing purposes. However, we may share necessary information with trusted delivery partners to ensure your windbell orders arrive on time.

7. Third-Party Links

Our website does not contain or link to third-party products or services.

8. Google Services and Advertising

We use Google Ads and Google Analytics to analyze user behavior and improve your shopping experience. Google may use cookies to deliver personalized ads.

9. Your Rights as a User

If any data breaches occur, we will notify you via email within 7 business days. You have the right to request access, correction, or deletion of your personal data at any time.

10. Email Marketing Policy

We collect your email to:

  • Send order confirmations and updates

  • Provide information about promotions and special offers

  • Respond to your customer support inquiries

You may unsubscribe from marketing emails at any time by contacting us at [email protected].

11. Communication with Customers

By using Fresspick, you agree to receive SMS or phone notifications regarding your orders, promotions, or service feedback.

12. Disclaimer

The content on Fresspick is for informational purposes only. We are not responsible for the accuracy of information provided by third parties.

We reserve the right to update this Privacy Policy without prior notice. Please review this page regularly to stay informed of any changes.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Address: 14 Ng.68 Đ. Xuân Thủy, Dịch Vọng Hậu, Cầu Giấy, Hà Nội, Việt Nam

  • Phone: (+84) 913 480 035

  • Email: [email protected]

At Fresspick, we are committed to protecting your personal information and providing you with the safest and most enjoyable windbell shopping experience.